To reset your password:
- Go to the “Manage account” section of your payment account.
- Select “Forgot your password,” enter your email address and then “continue.”
- Answer the challenge questions and choose a new password.
If you forgot the answers to your challenge questions, you will have to create a new account. You won’t be able to access your previous receipts online but you can request a copy from us.
If you applied online and can’t remember your password, see: What do I do if I lost my GCKey username or password?