Follow these steps:
- Find a health-care provider who is registered with Medavie Blue Cross.
- Medavie Blue Cross is the company that manages Interim Federal Health Program (IFHP) claims.
- If your health-care provider isn’t registered with Medavie Blue Cross, they can easily register.
- Show your IFHP eligibility document to your health-care provider before they treat you.
- After you are treated, your health-care provider may give you a claim form. You must sign this form to prove you were given the health service or product.
- Before using any services, ask if the provider takes part in the Interim Federal Health Program (IFHP) and agrees to send their bill to Medavie Blue Cross.
- You don’t have to accept services from health-care providers who don’t take part in the IFHP. For example, if a pharmacy asks you to pay for medication, you can find another pharmacy that is registered with the IFHP.
- If you go to a pharmacy that is not located in your province of residence (e.g. if you live in Ontario and request a prescription medication in Quebec), your claim may be rejected. Make sure that you tell us if you move to another province.
- If you are eligible for coverage for the service or product under the IFHP, you won’t have to pay for it.
- If you pay a provider for a service or product that is covered by the IFHP, you won’t get any money back.
- If you need a health-care service or product that isn’t covered you will have to pay for it.
Find out more about how to get health services and products.