To cancel or withdraw an online application, use this web form.
Include in the form:
- your name
- your Unique Client Identifier (UCI) (if you have one)
- your date of birth
- your country of birth
- your application type
- the date you submitted your online application
- your application number (if you know it)
- your payment receipt number (if you know it)
We’ll find out if you can withdraw your application and will contact you if we need more information. If we find that you can withdraw your application, we’ll refund your fees.
If you withdraw your eTA application, we can’t refund your fee.